Terms

Guide and vehicle service for individuals and groups.

We require a booking fee to secure the service full payment as specified will be required on commencement of the service.

Service information
Please furnish all information required for the service to be conducted appropriately.

Cancellation
Please give 7 days notice of cancellation of service. For services cancelled within 7 days the deposit is non refundable.  For services booked within 7 days please advise cancellation 48 hours before commencement of tour. Any tour not cancelled 48 hours prior to tour commencement deposit is non refundable.

Hotel bookings

Full payment is required to confirm the booking. From October – February cancellations within 30 days are non refundable.  From March – Sept cancellations within 7 days are non refundable.

Acceptance of Conditions

By payment of your booking deposit you agree to the terms and conditions.

Independent tours and small group adventure Terms of service

Our contract is between the Company (Join Us Travel) and you (all persons named on the have full authority to do so on behalf of all persons named, and confirms that all persons on the booking are aware of and accept these conditions:

Payment
Following your booking on a Join Us small group tour we will send you confirmation. You will be required to make a deposit payment of between £100-£200 to Join Us Travel within 30 days of receiving the confirmation. Please see booking form for deposit amounts. Failure to pay the deposit within 30 days will cancel the booking and make your seat available to others. Full payment for the trip is due 60 days prior to the tour start date. Booking made less than 60 days prior to the tour start date will require full payment following confirmation.
If you do not pay the balance of your tour cost by 60 days before departure your booking will be terminated and you will lose your deposit. Bookings made less than 30 days prior to the tour departure date may incur a late booking fee.

During Christmas, New Year, Camel fair and Diwali tours may have an extra premium added for hotel and transport. Full payment for tours including this period are required 90 days prior to departure and cancellation less than 90 days will incur loss of full payment.

Tour Inclusions
Each Join Us Travel Tour has different inclusions please read the itinerary and Tour Dossier fully before making any bookings. We often do not include the site entrance fees on independent adventures to allow you the freedom to choose. A list of these approximate costs is available on request.

Cancellation By You
Should you choose to cancel a booking, please notify Join Us Travel in writing or by email.
Verbal notification or an intention to cancel is not sufficient.

The following cancellation fees apply to all Join Us Travel tours:
– Cancellation received before 60 days prior to departure- loss of deposit.
– Cancellation received within 60 to 31 days prior to departure – loss of 50 % tour cost
-Cancellation received within 30 days priors to departure – no refund.
No refund or part refund will be made should you voluntarily leave early or choose not to partake in any part of the tour.

Cancellation By Join Us Travel
before the departure date of the trip. Join Us Travel reserves the right to cancel the trip if minimum participant requirement is not met. Join Us Travel will then return all money paid for the trip.  Join Us Travel  is not liable for any other incidental costs paid by you, including non-refundable flight tickets, visas, or vaccinations. Join Us Travel will not be liable for any loss of enjoyment due to cancellation. Please note this excludes cancellations due to conditions outside Join Us travel’s control such as war, natural disaster, political instability, or accident. In such an event Join Us Travel will return no money but we will assist in any way to help you make a claim on your travel insurance.

During Christmas, New Year and Diwali for cancellation less than 90 days prior to departure there will be no refund.

Travel Documents:
All nationalities generally require a visa for travel in India. It is your responsibility to obtain all valid documents. Please do not apply too early, as Indian visa are valid from the date of issue.  Please leave a photocopy of all documents at home as it will assist if replacements are
required.

Insurance:
It is a condition of participating in a Join Us Travel tour for each traveller to hold travel insurance for the duration of the trip. Insurance must include comprehensive medical and emergency evacuation. We also recommend that it includes cancellation, curtailment and baggage cover. Please carry your travel insurance document with you a company
representative will check the details on arrival at the starting point hotel. We will require a policy number and 24-hour emergency contact number.
Find out more about insurance and how to book online here.

Next of Kin contact:
It is a condition of participating in a Join Us Travel tour for each traveller to supply next of kin contact information. In case of any medical or emergency. A company representative will request this at the start of your tour.

Personal Responsibility
Due to the nature of the style and locations that Join Us Travel operate in, Join Us Travel and their guides, leaders, and support staff do not accept responsibility for any loss, injury, illness, damage, accident, fatality, delay or inconvenience experienced from time of departure
to time of return arising out of any such tour organised by Join Us Travel.

Join Us Travel reserve the right to alter, re-route and shorten any itinerary due to safety reasons. Any extra cost incurred will be charged to you if the reason is outside the control of Join Us Travel.

Please read the participation agreement below:
“I understand that travelling with Join Us Travel may widen my horizons but by widening my horizons I am putting myself at greater risks above and beyond those I might encounter in other regions of the world or on a package holiday. I understand that I am undertaking a journey with inherent dangers. I understand that I am travelling to regions of the world where, the standard of development of cleanliness, hygiene, accommodation, transport, safety, medical facilities,  telecommunication and infrastructure is not of the standard I am used to at home. I have read and understood all Join Us Travel notes for the trip and travel in this region. I have provided details of any pre-existing medical conditions to a Join Us Travel representative. I accept these risks and obligations and I fully assume the risks of travel. I release Join Us Travel from any liabilities connected to these risks to the maximum extent permitted by law.”

Acceptance of Conditions
By payment of your booking deposit you agree to the terms and conditions and have read and agree with the participation agreement.

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